How to Document One Yupoo QC Problem Before Asking for Help

Identify the exact question

“The item is wrong” is difficult to investigate without an item ID or a specific image. Start with the accepted source and option, then identify the received-item reference and the photo showing the concern. Describe what can actually be seen. A blurred view is an unanswered check, not proof of a defect.

Record the evidence

• Identify the approved item and selected variant.

• Name the receiving photo and location of the visible difference.

• State one question that could resolve the discrepancy.

• Keep unsupported conclusions separate from the observation.

Decide what to send next

Ask the handling service whether it can clarify or provide another view. Mark the finding pending until its answer is attached to the correct item. Do not assert a return, refund or compensation policy on behalf of a seller or service. For multiple affected items, use separate issue lines rather than one general complaint.

A concrete example

If the approved item has a visible patch in one location but the receiving photo does not show that area, record the missing view. Do not call it a misplaced patch until an image actually shows the area.

Related references

general QC photo review · multi-item issue log · warehouse recheck request